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Metropolitan Contact Centre Learnership In Pretoria

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Metropolitan Contact Centre Learnership
Location:
Gauteng (Pretoria)
Qualification:
Grade 12/Matric
Experience:
No work experience wanted as job-training is provided. To apply register and login read more below...

 

Introduction 

Metropolitan Health (MH) invites unemployed candidates, including Persons with Disabilities, to apply for Learnership opportunities. The learnership programme is for 12 months and lead to the qualification National Certificate: Contact Centre Support NQF Level 3. Successful completion of the programme may in the long term lead to permanent employment with MH. 

 
Interviews will take place from 23 January 2015. 

Successful candidates must be available from 1 March 2015 to 28 February 2016. 
The learnership will be hosted in the following office: 

Pretoria - Arcadia
The Incumbent will be responsible for:
  • Attending classroom lessons and practical work 
  • Completing logbooks for workplace based learning 
  • Compiling a Portfolio of Evidence for submission to SETA 
  • Achieving the required level in formative and summative assessments 
  • Demonstrating commitment to working in the medical scheme industry 
  • Displaying a willingness to learn corporate values and technicalities 
  • Acquiring knowledge of company products 
  • Demonstrating skills in using the company's systems 
  • Showing understanding of the operational processes

 
The applicant should meet these requirements:

 
  • Completed Grade 12 with a pass in English and another official language 
  • Passed Mathematics or Mathematical Literacy with a minimum of a D symbol 
  • Computer literate (MS Office) 
  • Unemployed and can commit 12 months to the programme 
  • South African citizens between the ages of 18 and 35 years 
  • Able to commute to the workplace on their own 
  • Must not be studying another qualification at another institution 
  • Must not be on a current learnership

 
Competencies Required

 
  • Assertive and good communication skills 
  • Ability to access and use information 
  • Self-Management and results-driven 
  • Customer service oriented 
  • Attention to detail and high level accuracy 
  • Able to work under pressure 
  • Ability to be creative, innovative and a problem solver

 
Additional Information

 
Shortlisted candidates will be subjected to the following statutory checks: 
ITC 
Criminal 
References 
Qualifications 
  • We reserve the right not to fill the vacancy. 
  • This vacancy is not open to Recruitment Agencies

 
Disclaimer

 
Only on-line applications submitted via our careers page will be considered. 
Internal Team Members must inform their manager of their application. Your manager must be aware of and support your application.

 
Contact Details

 
Should you experience any technical problems when uploading your CV, please contact the PeopleSoft Helpdesk on 021 940 5169.

 

 

Creating Prosperity for Africa's People.

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All positions will be filled in accordance with our Employment Equity policy.

We also encourage people with disabilities to apply.

APPLICATIONS CLOSE Feb 16, 2015!!

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