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Sommelier Or Wine Taster Internship In Port Elizabeth For 2015 / 2021

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Sommelier Or Wine Taster Internship
Location:
Eastern Cape (Port Elizabeth)
Qualification:
Grade 12/Matric
Experience:
No work experience wanted as job-training is provided. To apply register and login read more below...
Code/Reference:
N/A03533
Applications accepted until:
2015-08-12
Number of Openings
2

Unit:

Boardwalk Hotel, Casino, Spa and Convention Centre

Location:

Boardwalk

Job Purpose

To prepare and deliver exceptional wine, food and beverage service within the restaurant operations to ensure that internal (SOP) standards are continuously achieved and professionally executed while maintaining and overseeing the wine selection for the Restaurant

Education

  • Matric /Grade 12
  • Wine Course Certificate or equivalent preferred.

Experience:

  • Previous experience in a customer service environment and serving food & beverages
  • Previous experience in wine/menu pairing in a hospitality environment advantageous

Skills and Knowledge

  • Excellent knowledge of wines with regard to characteristics, varietal, serving of wines, opening and pouring etc.
  • Communication
  • Ability to work shifts that meet operational requirements
  • Food & Beverage Product Knowledge

Key Performance Areas:

Customer Service preparation

  • Prepare mise-en-place, place settings and any other required checks and preparations for service (including wine service)
  • Set-up and break down for functions in line with event requirements and start times (when required)
  • Identify issues with regards the outletâ??s floor appearance/ functioning of equipment and systems
  • Check cleanliness of own section or station

Service Execution

  • Ensures that all guests are greeted with a friendly smile, eye contact on arrival, friendly goodbye and treated with respect at all times
  • Interact with guests and provide professional wine service standards and solutions
  • Take guest orders accurately and timeously
  • Place guest orders in the system
  • Explain menu items
  • Make recommendations with regards wine/menu paring, beverages and menu items.
  • Interact with kitchen and restaurant staff respectfully around any special requests
  • Deliver wine, food and beverage to customers and present in line with standards
  • Be attentive to guest requests
  • Clear tables after guests have completed their meal
  • Provide billing to guests (where relevant)
  • Conduct cash-ups at the end of service (where relevant)
  • Leverage opportunities to upsell on promotional items

F&B Procedures

  • Understand and conduct all tasks in line with F&B standard operating procedures
  • Be aware of and comply with health, safety, hygiene and environmental regulations in the outlets
  • Use and store operating equipment in line with specifications and safety regulations
  • Participate in stock takes
  • Resolve or report on any anomalies to the required standards

Equity:

Preference will be given to employees from the designated groups in line with the provisions of the Employment Equity Act, No. 55 of 1998, SISA internal recruitment policy as well as units employment equity plans.

APPLICATIONS CLOSE Aug 12, 2015!!

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