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Desktop Support Computer Technician Internship (a+) In Randburg For 2015 / 2022

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Desktop Support Computer Technician Internship (A+)
Location:
Gauteng (Randburg)
Qualification:
Certificate or Diploma
Experience:
No work experience wanted as job-training is provided. To apply register and login read more below...

The successful applicant will be responsible for first line support on all Information and Communication Technology to ensure maximum availability of computer services, network communications and telecommunication services to accomplish corporate goals and objectives. We are ideally looking to place 2 recent IT graduates for a 12 month internship.

Key Responsibilities include but are not limited to:

  • First line IT Support for Call Centre and Back Office users
  • First line support regarding hardware and software infrastructure
  • First line support for the telephony infrastructure
  • Carry out software and hardware rollout projects
  • After hours standby support as per defined schedule
  • Assist with daily data backup
  • Pro actively engage with peers to address and resolve incidents

 Professional & Interpersonal Skills:

  • Must have the ability to work in a multi-project environment
  • Must be analytically minded and possess good problem solving skills
  • Must be able to interact professionally with internal & external customers
  • Must be able to do first line support on IT hardware and software rollouts
  • Previous experience with software applications, systems tools and operating systems - Microsoft and Linux based
  • Professional communication skills are required for effective communication with all customers (internal & external)
  • Punctuality and good time management are a critical element of this position
  • A good understanding of Information and Communication Technology
  • Must be comfortable working alone and as part of a team
  • Ability to prioritise – goal orientation
  • Ability to deliver reliably and timorously to commitments made
  • Work requires willingness to work a flexible schedule including overtime

Own transport and a valid unendorsed license is essential as all BPS IAT sites will need to be serviced; Randburg, Bryanston & Horison park on the Westrand.

 

  • Matric/Grade 12
  • IT tertiary qualification: Comptia A+
  • N+ advantageous
  • Open Source/Linux skills advantageous
  • Knowledge of information technology, computer systems and software and the ability to do first line support on the entire spectrum of information and communication technology operations
  • Experience with implementation of information technology integrations in a large division/company
  • A minimum of 1 – 2 years practical DTS experience is an advantage (Call Centre environment advantageous)
  • 2 years experience in a junior level information technology position advantageous
TCOE

APPLICATIONS CLOSE May 16, 2015!!

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