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Mtn Wants Cisco Or Electronics Graduate Engineer (gp) In Blackheath

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MTN Wants CISCO Or Electronics Graduate Engineer (GP)

Mtn Wants Cisco Or Electronics Graduate Engineer (gp) in Blackheath

Location:
Gauteng (Blackheath)
Qualifications wanted:
Diploma or BTech or Degree
Job Title Graduate Engineer Transmission (24 months) Gallo Manor
   
Location Blackheath,ZA
   
Organization Name CTO-Radio Planning & Optimisation -Gauteng
   
Brief Description  
   
 

 

Mission/ Core purpose of the Job: 

 

The Graduate will be trained (formally and “on the job”) and will, under guidance of the line manager/ and or coach, gain knowledge, understanding, insight and hands-on experience and skills.

This role exists to upskill, impart practical knowledge and know how to further development the graduate to become fully competent in various  roles within the CTO Business within the Technical environment.

   
Detailed Description  
   
 

Key Tasks:

 

Business Acumen 

  • ·         Learning to work in the corporate environment
  • ·         Learn to work within SLA and defined time frames
  • ·         Learn to adopt a proactive approach to prevent problems from arising in the future Contribute towards initiating change to continually improve all aspects of service delivery
  • ·         Learn to deal with problem situations that arise timeously and efficiently, displaying effective time management and time allocation according to project deadline and incident severity.
  • ·         Develop Business writing skills
  • ·         Learn effective communication skills
  • ·         Learn effective Teamwork skills by doing and observing
  • ·         Learn how Effective building of relationships: external and internal

 

Technical and Soft Skills

  • ·         Involvement in all technical changes and products & services of MTN
  • ·         Gain experience in assisting clients and staff (on-site and off-site) with technical queries
  • ·         Learn and assist to translate and implement customer business requirements into a technical solution.
  • ·         Ensure continued personal (technical) development.
  • ·         Following and completing all courses and practicals successfully within the given timeframes
  • ·         Exposure to a project

 

Customer Service

  • ·         Learn to develop effective resolutions of escalated complex problems and escalate to third level if required.
  • ·         Gain skills in order to build and maintain relationships with client to assist with client retention and identify up-sell opportunities.
  • ·         Understand customer needs and learn how to effectively solve problems.

 

 

 

   
Job Requirements  
   
 

 

Education: Matric plus ONE of the below listed qualifications (completed) 

  • National Diploma or Degree in Electrical Light Current Engineering or Electronics or Telecommunications
  • Any formal certification in either: CISCO Certification, Security or IP skills in Transmission is also advantageous

 

Experience: None

 

Competencies

Knowledge:

Basic Knowledge of the Telco industry

Computer literacy

Telecommunications industry trends

Trouble Shooting techniques

Skills / physical competencies:

Communicate at all levels

Presentation skills

High Energy levels

Basic PC literacy

Basic Network Design

Planning skills – plan, prioritise, resource allocation and deliver on time 

Problem solving skills

Conflict management skills

Time management skills (specifically the ability to prioritise)

APPLICATIONS CLOSE Jul 23, 2014!!

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