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(n+)networks X 11 In Eramuskloof

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Location:
Gauteng (ERAMUSKLOOF)
Experience:
No work experience wanted as job-training is provided. To apply register and login read more below...
Advanced Operational: Networks X 11

PURPOSE OF THE JOB

  • To provide an effective and efficient centralised LAN and Desktop support service to SITA

QUALIFICATIONS

  • LPIC1
  • MCSA 2003
  • Matric/Grade 12 plus A+ & N+/Equivalent
  • MCDST and MCSE/CNE certificates

EXPERIENCE

  • Working experience with network support infrastructure with specific exposures to the following:
  • 1 to 2 years Desktop support
  • 12 months LAN infrasture support

KEY PERFORMANCE AREAS

  • To recommend improvements and changes to operational procedures and processes to optimise operations
  • To ensure regular reporting to relevant stakeholders on the progress of projects for effective and informed decision making
  • To keep abreast of developments within own field for improved service delivery
  • To carry out all administrative duties relating to area of responsibility for operational efficiency
  • To build and maintain client and stakeholder relationships to retain business as well as ensure improved customer satisfaction
  • To ensure that all queries/calls received from clients are timely resolved in accordance to SLA timeframes
  • To provide LAN and desktop support to clients to ensure contious system availability in line with the signed service level agreement

APPLICATIONS CLOSE Unspecified!!

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