Login to apply! LOGIN or REGISTER

Eskom Contact Centre Learnership For Matriculants In Kzn In Westville, Durban

YOUTH SAFE - REPORT JOB SCAMS!! 

Eskom Contact Centre Learnership For Matriculants In KZN

Eskom Contact Centre Learnership For Matriculants In Kzn in Westville, Durban

Location:
KwaZulu/Natal (Westville, Durban)
Qualifications wanted:
Matric/Grade 12

Minimum Requirements 

Qualification(s): 

• Matric with 40%  pass in pure Maths (Accounting will be an advantage) 

Experience: 
  
• 0 years experience ( creating opportunities for people with limited or no work experience) 

Duration: 

• 24 months 

Skills and Competencies

  • Behavioural
    • Integrity
    • Honesty
    • Trustworthiness
    • Professionalism
    • Communication and interpersonal relations
  • Leadership
    • Team player
    • Strong communication skills
  • Knowledge
    • Ability to deal with stress
    • Report compliance
    • Service delivery exposure
    • Effective Time Management
  • Skills
    • Negotiation skills
    • Decision making skills
    • Conflict handling
    • Customer Service and product skills
    • Telephone skills
    • Computer skills,
    • Communication skills. Indicate proficiency in speaking the preferred languages

Key Responsibilities

  • Handling inbound interactions.
  • Handling back office activities (Non – Technical Dispatch and follow ups).
  • Handling Multi-media activities and Outbound (Proactive Customer Interactions) Campaign.
  • General Customer interaction and service improvement
  • Supports Marketing, Sales and Customer Service Processes
  • Vending Prepaid

APPLICATIONS CLOSE Apr 24, 2017!!

TO APPLY LOGIN OR REGISTER FIRST!

REGISTER (press button)LOGIN

You May Also Like!